Refund and Dispute Policy
Last updated: 1/26/2026
Purchases on VYT / Squad Cards are for digital credits. Credits are consumed to generate digital content and, once used, are generally non-refundable.
Refunds
- Unused credit purchases may be refundable at our discretion within 14 days of purchase.
- If a technical error prevents delivery of purchased credits, contact us for help.
- We cannot refund credits already spent to generate digital content except where required by law.
Disputes and Chargebacks
If you believe a charge is unauthorized or incorrect, please contact us first so we can help resolve the issue quickly. Initiating a dispute with your bank may delay resolution.
How to Request a Refund
Email abhishekgawde@proton.me with your order email, date, and details of the issue.