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Refund and Dispute Policy

Last updated: 11/4/2025

Purchases on VYT / Squad Cards are for digital credits. Credits are consumed to generate digital content and, once used, are generally non-refundable.

Refunds

  • Unused credit purchases may be refundable at our discretion within 14 days of purchase.
  • If a technical error prevents delivery of purchased credits, contact us for help.
  • We cannot refund credits already spent to generate digital content except where required by law.

Disputes and Chargebacks

If you believe a charge is unauthorized or incorrect, please contact us first so we can help resolve the issue quickly. Initiating a dispute with your bank may delay resolution.

How to Request a Refund

Email abhishekgawde@proton.me with your order email, date, and details of the issue.